Privacy Policy
Last updated: May 2026
1. Information We Collect
We collect information you provide when creating an account, including your name, email address, current job role, industry, experience level, and professional skills. We also collect usage data such as login times, features used, and career analysis requests.
2. How We Use Your Information
We use your information to:
- Provide and personalise the CareerShield AI service
- Generate AI-powered career analysis and recommendations
- Send you personalised weekly reports and job market alerts
- Process subscription payments through Stripe
- Improve our service and develop new features
- Communicate with you about your account and service updates
3. Data Sharing
We do not sell your personal information to third parties. We share data only with:
- Stripe — for processing subscription payments
- AI Service Providers — to generate career analysis (your data is processed but not stored by these providers)
- Email Service Providers — to deliver notification emails
4. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure password hashing, and regular security assessments.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us.
6. Cookies & Tracking
We use essential cookies for authentication and session management. We do not use third-party advertising cookies or trackers unless specifically configured by the site administrator.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data
- Object to or restrict processing of your data
- Request data portability
- Withdraw consent at any time
To exercise these rights, please contact us.
8. Children's Privacy
The Service is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through the Service.
10. Contact
If you have any questions about this Privacy Policy or our data practices, please contact us.